Milko Hascher
Austrian Anadi Bank AG
Chief Digital Officer and Member of the Management Board
Digital Transformation in an Austrian Retail Bank
- Strategic approach
- Communication is key
- Innovation as differentiator
Andrea Cirillo
Intesa Sanpaolo S.p.A.
Head of Audit Data and Advanced Analytics, Data Scientist
The Future of Compliance: Generative AI assistants in Internal Audit for BFSI
- This presentation will dive into the cutting-edge world of generative AI and its application in internal audit processes for the BFSI industry.
- The talk will demonstrate how AI assistants are redefining the role of internal auditors in Intesa Sanpaolo, enabling them to focus on high-value tasks while automating routine processes.
- Discover the potential of this technology to identify emerging risks, provide real-time insights, and adapt to the ever-changing regulatory landscape in the financial sector.
Luboslava Uram
Solvd Group, a subsidiary of Allianz
CTO & Managing Director
Artificial Intelligence in Technology Organizations
- AI as a Driver of Digital Transformation
- Practical Use Cases and Success Stories
- Challenges and Ethical Considerations
- AI and the Future of Work
- Measuring Impact and ROI of AI Investments
Samantha Osys
NatWest Group
Journey Planning and Performance Lead
Building a Network of Ethics Advocates in Financial Services: A Strategic Imperative
- The Role of Ethics in Financial Services: Understanding the essential role of ethical practices in fostering trust and compliance.
- Creating and Empowering Ethics Advocates: Strategies for identifying, training, and empowering individuals to promote ethical standards.
- Embedding Ethics into Organisational Culture: Techniques for integrating ethical considerations into financial firms' core values and operations.
- Addressing Regulatory Compliance and Ethical Challenges: How a network of ethicists can help navigate regulatory changes and manage ethical dilemmas.
- Evaluating the Impact of Ethics Programs: Methods for assessing the effectiveness of ethics initiatives and their influence on organisational performance.
Alper Ekşioğlu
QNB Sigorta
Head of Digitalization and Innovation
Experience Centric Digital Transformation Journey of QNB Sigorta
- Innovations in health and life insurance industries and adjacent verticals
- Leveraging digital tools and channels for a hassle-free customer experience
- How WhatsApp Business / Chatbots influence customer interactions
- Using innovation management initiatives as a transformative tool
- Sample initiatives to encourage experience and digital first culture
Firas Ben Hassan
Allianz Technology
Deputy Head of Data Science Services & Program Owner of AllianzGPT
Generative AI and Insurance: Friend or Foe
- Exploring the impact of generative AI in the insurance industry.
- Analyzing AI's role in risk assessment, claims processing, and fraud detection.
- Weighing the benefits: Increased efficiency, personalized policies, and advanced fraud prevention.
- Addressing challenges: Data privacy, ethical concerns, regulatory hurdles, and employment impacts.
- Real-world examples: Success stories and lessons from AI integration in insurance.
Amit Vats
ING
Strategy & Transformation Lead - Retail Business Banking
Transforming ING Business Banking to become a digital-age Go-to-place for SMEs
- End-to-end digitalization of customer journeys with right prioritization and customer centricity
- Measuring and tracking digitalization progress with continuous assessment of resulting impact to customer
- Establishing a strong digital foundation and leveraging phygital sales & service model to ensure a right channel experience and cost-to-serve optimization
- Optimizing customer journeys and establishing bridge to the beyond banking ecosystem
- Embracing automation, AI, chatbots, virtual assistants, and remote advice, and driving customer engagement with personalization
Sai Agnikhotram
Sygnum Bank AG
Vice President - Bank-to-Bank Partnerships and Growth
Banks offer crypto! Why doesn't yours?
- How to provide fully regulated digital asset (crypto) services with a full banking license
- Key challenges and how to overcome them: regulation, product and convincing internal stakeholders
- Case study: How a state-owned, systemic bank started to provide digital assets to a third of Switzerland overnight
The BFSI sector is profoundly transforming, driven by rapid digitization and shifting business landscapes. Technology leaders are actively seeking comprehensive strategies to outpace competitors and enhance resilience. Customer-centricity, process automation, and data security remain top priorities. Get ready for an exciting journey where leading technology and innovation leaders gather. This exclusive event offers insights, case studies, dynamic panels, and interactive sessions.